Video Solutions at NUIG

We were excited today to see that NUI Galway features in the April edition of Tech & Learning UK (pages 27 and 28). Based on the talk I gave at the Kaltura Education Summit last year, the article describes our deployment and use of the Kaltura building block in our Blackboard VLE, and how staff and students are making good use of video for learning.

Thanks to Lisa Bennett of Kaltura Marketing for putting the article together.

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Providing campus wide video services with limited resources

This article first appeared in the December issue of the Media and Learning Newsletter, published by the Media and Learning Association. Sign up for regular issues online.

The Centre for Excellence in Learning and Teaching (CELT) at the National University of Ireland, Galway is a staff-facing central unit which has the broad aim to enhance the quality of teaching and learning at the University. The centre is responsible for various types of activities, grounded in the promotion of good pedagogy, including the support of learning technologies and media production. In the last 5 years, we have seen an increase in the use of video in online, blended and on-campus courses, including the flipped classroom approach.

With a small complement of staff (just 4 members in the learning technologies team) to support an institution with about 17,000 students and 2,500 staff across 5 Colleges, we have to be selective in how we allocate our resources. We have a small recording studio, for video and audio, with facilities for video editing. Our approach is to empower academic staff to develop their own resources through a combination of technology provision, formal and informal training, advice, support and good practice guides.

There is an impression that video is inherently complicated and that advanced knowledge and skills are necessary to produce anything worthwhile. However, increasingly people are walking around with a smartphone video camera in a pocket, and this is particularly true for our students. We can create and upload a short video to YouTube or Facebook in seconds, so why not educational video too?

Since 2011 we have used the Kaltura platform and VLE (Virtual Learning Environment) building block to make video easier for all staff and students. Instructional videos, webcam or screen recordings can be created and uploaded to the VLE using simple tools that don't require anything more complicated than a webcam and headset, and no knowledge of video files and formats.

While having a technological solution is a necessary first step to support and grow the use of video as a mainstream teaching and assessment tool across campus, it's not sufficient. The CELT learning technologies team is involved in a range of activities to raise awareness and enable the whole university community to leverage the power of video in teaching and learning, including:

• provision of basic advice and support, through a ticketing helpdesk, online resources and good practice guides for self-support. Online resources include both text guides with screenshots as well as video guides using the tools themselves.
• highlighting and showcasing existing good examples of video that have been well integrated into the curriculum.
• hands-on training through workshops on using the tools and technologies for video. The workshops can be stand-alone or included in staff development technology events.
• embedded in the formal CELT professional development programmes (PG Cert in Teaching and Learning in Higher Education, PG Dip in Academic Practice), thereby situating the use of video technology firmly within the pedagogic context.
• leading by example, by making use of video in our own teaching and training activities, even when the focus is not video.
• working closely on selected, defined projects with individual staff and/or student groups, thereby creating showcase opportunities.
• provision of recording and editing facilities and services, where appropriate and feasible.

In an environment that is increasingly driven by measurements and metrics, it's important for us to monitor the use of video. From the Kaltura analytics tools we know that contributors, contributions and entries played have increased year-on-year since 2011, and are likely to grow further.

Republished with permission. 

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How to effectively engage students through video

Last term we spoke with Mary Barrett, at NUI Galway, about her involvement in a project that created short screencasts within Blackboard for students. Along with her colleagues, she was looking for something to explain the technical nature of the subject, in additional to lectures and tutorials, for students. They arrived at a solution of working through problems on screen, narrating the process, and explaining steps involved. The resulting recordings allowed students to access these clarifying steps again, and again. Each screencast became a very valuable and engaging resource for learning.

Behind the scenes is a technology called Kaltura Desktop Recorder, which enables you to quickly and easily recording your screen or lecture and upload online to share privately in Blackboard, or with a wider audience on MediaSpace or other public video channels.

Watch Mary's video interview here.

You can see some further examples of their results on http://www.nuigalway.ie/cairnes/leavingcert/ and read more about Mary's Accountancy Nuggets project on the Explore project website.

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The Kaltura Connect Education Virtual Summit 2015

The Kaltura Connect Education Virtual Summit took place last week. All the sessions are now available to view on demand, so it you have a little bit of time, head on over to the VOD site to watch.

My own talk User Engagement and Learning Outcomes: How NUI Galway is Changing the way Students Learn Inside and Outside the Classroom is available, though I have brought myself to watch it yet. Hopefully the technical guys worked their magic and I don't look as completely nervous as I actually felt at the time.

The powerpoint slides from the talk are available on Slideshare and embedded here:

User Engagement and Learning Outcomes: How NUI Galway is Changing the way Students Learn Inside and Outside the Classroom from Sharon Flynn

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The growth in video in teaching and learning at NUI Galway

The Kaltura Connect Education Virtual Summit will take place on 28th May this year (you can pre-register here) and I was absolutely delighted to be invited to give a talk, based on our experiences at NUI Galway. The talk was recorded last month in New York City, against the backdrop of Central Park.

The recording "studio". Photograph taken by Anna Dutton.

All sounds a bit crazy? Well, yes, it was. Especially since this has happened before. But I did get to New York last month, where I recorded my talk in front of two video cameras, to two cameramen, a sound engineer and a couple of other people. I also attended the Kaltura Education Customer Advisory Board, and caught up with new developments in video technology for education.

When the invitation came in, I spent a bit of time thinking about what I could talk about. NUI Galway has been a Kaltura customer for almost 4 years, so I thought I'd take a closer look at the analytics available to us. I focused on the calendar years 2012 to 2014, for which we have full data.


The Big Picture

To give some context, we integrated Kaltura into our Blackboard environment at the very beginning of 2012, keeping it in "pilot mode" for the second semester of that academic year by only telling a few video champions about its existence. A small number of other academic staff stumbled across its functionality and also started using it.

By the Summer of 2012, once we'd ironed out any issues, and learned about it more as a team, we began to promote the tools more actively. In particular, we offered workshops and demonstration sessions.

The number of contributors (staff and students) who uploaded at least one video to Kaltura via Blackboard increased from 58 in the first year to 156 in 2013 and to 319 last year. I think that this increase is down to two things:

• The promotion and training offered by the Learning Technologies team to support staff in their use of the tools, and
• The ease of use of the tools themselves. Most staff are very pleasantly surprised at how easy it is to created a webcam recording or record themselves talking over a powerpoint.

The number of uploads in the first year was 287, compared to a total number of uploads of 962 in 2014. The number of media entries played in each of the three years speaks for itself.

The Analytics within the Kaltura Management Console allow admins to dig deeper into these numbers. For example the most played video in the last year is Examinations Advice  which was made available to students at the appropriate time of the year as part of a Blackboard System Announcement.

Breakdown per month

By extracting some of the data from Kaltura Analytics, I was able to take a look at the content contributions and views per month over the three years.

 

The graph for contributions has been adjusted slightly. It had been skewed by the fact that a single contributor uploaded 181 videos alone in January 2014. By removing that figure, the graph is definitely more readable. It's clear that very little activity is taking place during the summer months, outside of the teaching periods. There is a very definite increase in August, in preparation for the new academic year, with a lot of activity taking place in October and November, and a decline again as teaching ends in December.

Targeted training events took place in August 2013, December 2013, August 2014 and October 2014 - the effect of which is quite visible in the graph above.

The graph of content views per month mirrors that of contributions, but on a much bigger scale. Again it's clear that most of the activity takes place during the teaching period, with reduced viewing activity from May to August.

How is it being used?

The numbers and graphs are interesting, and certainly useful when you need to argue a case. But more interesting are the stories behind the numbers. For example, the contributors are not just academic staff - there is also an increase in video assignments, where the students create a video and upload through the Kaltura tool on Blackboard.

In my recorded presentation for the Kaltura Connect Education Virtual Summit, to be shown as the opening talk on 28th May, I give some examples of the uses of video in teaching and learning at NUI Galway. I had quite a lot to choose from.

A final thought

There's no doubt that video offers a lot of opportunity in teaching, learning and assessment, for teachers and learners alike. The Kaltura tools make things very simple for users - there's no fiddling around with file formats and post-production can be minimal. But just having the tools and making them available doesn't mean that staff and students will use them, or indeed use them in an effective and productive way for teaching and learning. Support and guidance is crucial. That's where the Learning Technologies Team comes in at NUIG. We can help with the technical stuff, but we're also ready to advise with best practice and a wealth of experience.


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Kaltura Education Video Summit - My New York Adventure

View of Empire State Building

The last two weeks have been a bit surreal for me, and on Tuesday I spent a very pleasant day in Dakota Studio on 5th Avenue in New York City, recording a presentation for the Kaltura Education Video Summit. The summit will be a virtual event, taking place on 6th December, and you can register now for free. My presentation is on Supporting the use of video for teaching and learning (in the Blackboard LMS) and I am one of a long list of speakers, but the only one from outside the US, as far as I am aware.

So, how did this strange situation come about? Being in New York, pre-recording a presentation for a virtual conference to take place next month?

Well, just two weeks ago I got an email from Meytal Burstein, marketing manager with Kaltura, letting me know that my abstract had been accepted for the virtual Summit, and that I was invited to give a 30-35 minute presentation. I was very pleased, of course, and expected to deliver the presentation from my desktop, similar to the Blackboard/Kaltura webinar I was involved in a couple of weeks previously.

But, Meytal's email went on:
The entire content for the Summit will be pre-recorded in mid-November (most likely the 19^th and 20^th) in NYC. We will be happy to pay your travel expenses to NYC, of course. We will do the video shoot in a professional studio, and of course we will provide you with a copy of your professionally edited video, in case you would like to use it as a resource in the future. 

Believe me that I had to re-read the email a number of times, and make sure that it wasn't sent to the wrong person, before I could breathe again. I didn't even tell many people about the trip, I was so sure it would all fall through at the last minute.

From my Aer Lingus flight

However, Sunday found me heading off on a plane from Shannon airport, having already sent my deck of slides to Meytal, ready for the recording gig on Tuesday.

During the various social events organised for the speakers, I met some incredibly friendly and interesting Kaltura people, with a big shout out to Meytal, Zohar, Iddo and the other Zohar, who all made me feel very welcome. I also met the very impressive Michal Tsur, President and co-Founder of Kaltura. Forbes recently printed an interview with Michal on Female Leadership in the Tech Industry, which I know a lot of people will be interested in reading.

I also met a small number of the other speakers, and am looking forward to watching their presentations on the 6th December. I know that I was not alone in feeling completely nervous about the recording.

The Studio Recording

On Tuesday morning I arrived at the studio in time for my make-up! While my face was being transformed, I was able to watch another speaker being recorded (Nathan Sanders from the University of Utah).

Then it was my turn. I was given a clip-on mic and put standing on a small platform. In front of me was a mac with my presentation pre-loaded, and being recorded using camtasia. In front of me were two camera men. I was told to direct my presentation towards a target, which was just behind the head of one camera man. We did some audio tests and the lights were adjusted (Nathan is a good bit taller than me). Then Iddo used a clapperboard and Take One began!

Giving a presentation to two camera men, with an audio guy, a make-up artist and a couple of other technical people in a studio, is a completely different experience to standing in front of an audience. They have really no interest in what you might be saying. There is no feedback; nobody nodding their head letting you know they have understood; nobody laughs (politely) at your jokes; there is nobody to make eye-contact with. On the plus side, nobody falls asleep. When you mess up a line, or lose your train of though, you just stop, take a deep breath, have a gulp of water (trying not to mess up your lipstick) and start again. It is the most bizarre experience.

I really don't know how I did. I know I messed up a couple of times and I'm relying on some good editing. I'm sure I looked like a scared rabbit in the car headlights. I don't know how well I got my message across. All will be revealed on the 6th December.

Interview

After the recording in the main studio, each speaker was asked to participate in an interview conducted with Zohar Babin and also recorded on two cameras. This was a lot less formal and much easier to perform. Zohar asked a number of questions about video in education and about our experiences at the conference. It was very conversational in style and I actually relaxed and enjoyed the experience. At the same time, we could hear the sirens blaring from outside the studio on 5th avenue, which was quite amusing.

In the photo on the left, Catherine L Moran of the University of New Hampshire talks about using video with her students.

And now, I find myself back at my desk and wondering if I've just woken from a dream. I will be tuning in on the 6th, and making myself available to answer questions at the virtual summit. I don't know if I'll be able to watch myself though.

Abstract

In case you're wondering - here's the abstract for my talk. I'll post the slides after the conference.

Over the last few years, we’ve noticed a significant increase in the use of video in teaching and learning on campus. Using the right video can enhance a lecture and increase student engagement. But encouraging academic staff to create their own video, or to make use of shared video resources, means that we have to provide a clean, simple workflow with reliable supporting technology. This talk will describe how NUI Galway has been implementing a project to integrate Kaltura into the Blackboard VLE to provide this support for staff. I’ll demonstrate some use cases for the building block, including video lab demonstrations, student presentations, vodcasts and student assignments. I will give an overview of the issues that have been experienced during the project and the extent to which they have been addressed. A particular issue is staff development: now that we have the infrastructure in place, how can we encourage and support more people to use it?

Finally, I would like to very sincerely thank the lovely folks at Kaltura who gave me the opportunity to be part of this wonderful experience. If you ever decide to visit Galway, although I can't pay your expenses, you'll be assured of a warm welcome.

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Using Video to Break Down Learning Barriers

Following on from last week's webinar, I'm very pleased to see the publication of a Blackboard/Kaltura case study on how we are using Kaltura at NUI Galway.

I'd particularly like to acknowledge Oliver Ryan (Physics) and Susan Folan (Acadamh) for their contributions to the case study.

Read the full case study to find out how Oliver and Susan have been using Kaltura to support their students' learning.

We have also been featured recently on the Blackboard blog, in a nice write up by Katie Drossos.

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Kaltura on Blackboard at NUI Galway

I am very pleased to participate in this afternoon's webinar, hosted by Blackboard, on how we are using the Kaltura building block for video at NUI Galway.

Here are the slides that I'm going to be presenting with:



To find out more about Kaltura at NUI Galway, take a look at our Blackboard blog. Our guide for instructor users describing the Kaltura building block can be found on our Blackboard support site.


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Testing: Kaltura for Blackboard

I'm currently engaged in testing out Kaltura, a platform for video, as part of a 3 year extended pilot at NUI Galway. It has a rather nice integration with Blackboard, which we're hoping to launch within the next few weeks. If any members of staff are using or creating their own video and are interested in being part of an initial pilot study in the next few months, please get in contact with me.

For the moment, I'm testing the embed feature. So, here's a short video recorded during our guerilla video workshop with the participants in the PG Cert in Teaching and Learning in Higher Education.