Wednesday, 16 May 2012
New Blackboard support site
Today we are very pleased to announce the launch of our new Blackboard help website. This site brings together useful documentation and resources on using Blackboard at NUI Galway. It can be found at the following location: www.nuigalway.ie/blackboard
Based on user feedback about our existing support site and on support calls and requests since the upgrade to Blackboard 9.1 last Summer, we have completely redesigned the website and developed new materials to help you find the answers to your most asked questions. The resources are grouped into categories, to help you navigate quickly to the required resource, and an A-Z of help topics is also available. It is also possible to use the Quick Search facility to jump straight to a topic.
We hope you'll agree that the new site is tidier and easier to use. We will continue to develop resources for this area, based on common queries and requests. If you have any comments or suggestions for the new website, please get in contact.
As we launch our new site, we are also introducing a new Blackboard @ nuigalway blog, at http://blackboardnuigalway.wordpress.com/ to coincide. The learning technologies team in CELT intend to use this blog to post regular updates and announcements, as well as quick tips and tricks to support and improve your experience with Blackboard. Our intention is that the blog will be a dynamic space for the Blackboard community at NUI Galway and we hope that you'll bookmark and follow our updates. Comments are especially welcome.